Frequently Asked Questions

Arctic Air® Chill Zone™ XL uses three cooling jets combined with Hydro-Chill® Technology that helps turn hot air into cold, moist air.

The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. Arctic Air® Chill Zone™ XL helps reduce the temperature of the air through evaporative cooling. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect. By adjusting the settings, you can choose the cooling comfort level that is right for you.

The change in temperature depends on external conditions and the device’s power. In high-humidity regions, the difference will be far greater than in dry and hot regions.

Arctic Air® Chill Zone™ XL has a 24oz water tank.

You can set the auto-off timer for 2, 6, 8, or 12 hours.

There are 4 adjustable speed settings, low, medium, high, and turbo.

Arctic Air® Chill Zone™ XL is practically silent. It is no louder than your computer’s cooling fan.

Arctic Air® Chill Zone™ XL can last up to 16 hours on a single fill. Run time will vary depending on speed setting, room temperature levels, and room humidity levels.

It is recommended to replace the cooling cartridge every 1-3 months, depending on usage. There is no indication system that notifies you when the cooling cartridge should be replaced.

The cooling cartridge is made of a sponge material.

Blue, Red, White, Teal, Purple, Green, and Color Cycle.

Yes, simply press through all the color options until the night light turns off.

Arctic Air® Chill Zone™ XL uses a power adapter with a 6 ft. long cord.

Arctic Air® Chill Zone™ XL’s dimensions are 7.48”(L) x 5.79”(W) x 11.61”(H).

Arctic Air® Chill Zone™ XL weighs 3.99 lbs.

For customer service, please call 1-877-291-7624 or email AAChillZoneXL@rephelpdesk.com.